Ecoway Movers

I had a very disappointing experience with Ecoway Movers. I was overcharged by an extra hour, which I only noticed on the bill after my mom had to insist on taking a photo of it. I wasn’t present at the time of payment due to a personal emergency, so my mom was handling things on my behalf. They initially said they only accepted cash or e-transfer, and since my mom didn’t have either, she called me for direction. I told her to have them send me the amount owing, and I would e-transfer immediately. Suddenly, they were willing to accept a credit card.

They also left before the work was finished. During the quote phone call, I specifically asked for boxes to be brought to the correct floors in my new home, but during the move, they refused to do this, leaving my 60-year-old mom to do it herself. My mom also asked them to move a boxed-up bed, but they told her it was “too heavy” and refused. Later, my child’s father brought it up by himself. I can understand if they couldn’t move certain items already on-site, but that’s not what they said. Instead, they rudely told my mom it was too heavy and refused to help.

I submitted a complaint, but it has been well over their processing time of 18 business days with no response. Someone from Ecoway Movers called for a survey, and I honestly shared my experience and mentioned that no one had contacted me about my complaint. They said someone from the complaints department would call me the next day, but it has been well over two weeks, and I still haven’t heard from them. A few days ago, I called again to ask about my complaint, and the person on the phone said the complaints department would call me back. I’m still waiting.

I hired movers to make my move less stressful, but this entire experience, from the move to the lack of follow-up, has been beyond stressful and completely unprofessional.

Move size: 2 Bedroom Home Service cost: $890

This company's commitment to safety was evident in the way they handled all of our belongings with care, ensuring that everything arrived at the new location in the same condition it was in before the move. Their use of the latest equipment and technology also made the moving process smoother and more efficient. In addition, their strong communication skills kept us informed throughout the entire process, alleviating any concerns or uncertainties. And their willingness to go above and beyond to accommodate our specific needs was truly impressive.

It's clear that Ecoway is dedicated to providing the best possible moving experience for its clients. For residents of Ontario looking for a professional, efficient, and stress-free move, this company is the way to go.

Move size: 1 Bedroom Home Service cost: $800

The movers were not only quick and efficient, but they also had a remarkable sense of humor that made the entire moving process enjoyable. They took the time to carefully wrap and pack all of my belongings, ensuring that everything was handled with the utmost care. And, to my surprise, not a single item was damaged during the move.

I was also impressed with the affordability of their services and the transparency of the entire process. There were no hidden fees or surprises, which made the move all the more stress-free.

Move size: 1 Bedroom Home Service cost: $560

The moving company I recently used was like a melody that was perfectly composed. From start to finish, everything flowed with a smooth rhythm that made the entire process effortless. The movers were like musicians playing in perfect unison, each one knowing their part and executing it with precision. I was impressed by the attention to detail and care they took with all of my belongings, treating each item like a note in a beautiful symphony. If you're looking for a moving company that can hit all the right notes, Ecoway is the one for you.

Move size: 2 Bedroom Home Service cost: $752

Ah yeah, now this is what I call a moving company! Let me tell you, they were on point from start to finish. These guys are smooth and efficient. They were just swooping in and taking care of everything with style and grace. They were making sure all my belongings were handled with care and respect. Always ready to go the extra mile to get things done right. I can't recommend this moving company enough - they're creme de la creme of moving companies, always bringing their A-game and making it look easy.

Move size: 2 Bedroom Home Service cost: $870

Moving your life's possessions can be a daunting task, but Ecoway is the one who knocks it out of the park! With their professional and reliable service, you can trust that your move will be executed with the precision. They handle your items with care and attention, ensuring that everything arrives at your new home safely and on time. Don't settle for second-rate movers, choose the company that is head and shoulders above the rest - this is not just a moving company, it's a winning formula.

Move size: 3 Bedroom Home Service cost: $1200